Shipping Policy

Please note: Due to COVID-19, our 3rd party delivery services are experiencing heavy delays and have suspended all guaranteed ship-times. Your packages will still be shipped promptly from Jennifer Klementti, however, we cannot be held liable for these delays that are out of our control. We appreciate your patience and understanding during this difficult time.

Jennifer Klementti is not liable for packages that have a delayed delivery or have been deemed not delivered by the buyer and will not issue any refunds on non tracked packages. If you are worried about your package arriving, you should consider purchasing tracked shipping at checkout, which comes with insurance. All shipping fees are non-refundable. By purchasing from us, you agree with this shipping policy.

All orders are processed the same day or the following business day (excluding weekends and holidays). You will receive a confirmation email after your order has been placed. You will receive another email when your order has shipped.